To ensure our customers derive full value from their partnership with Ixom Watercare, our multi-disciplinary team of water industry and chemical industry experts deliver support with expert technical advice for the practical, effective and safe use of our products and technologies.

Product Support
Information on chemical properties, chemical reactions and toxicology including tank inspections and safe handling practices. 

Asset Protection and Odour Control
Application of sewer asset protection and odour control technologies. 

Process Optimisation
Application of world's best practice in key processes. 

Training Programs
Programs for Plant Operators and others in the safe handling of chemicals and the Regulations associated with them. Read more.

Emergency Response Service
24/7 emergency response for emergencies involving Ixom Watercare products. Read more.

Risk Management
Audits, incident investigation and reporting and risk assessments. 

Treatment Operations 
Operation and maintenance services for water treatment plants and chemical dosing systems.

End-to-end support
Our team provides full installation, service and repair for all equipment including but not limited to such areas as transportation, working at heights, working over water, and working in confined spaces.

Installation and deployment
Ixom allows for installation and deployment services to be quoted as part of the equipment sale or rental.

Inspection and repair services
Ixom provides inspection and repair services which can be quoted individually or as part of a service contract usually spanning one to three years. A few contracts may be of longer duration.

For more information on our Services & Operations, please contact us


Ixom Watercare combines clever chemistry, advanced technologies, water treatment expertise and an unrivalled partnering capability to design and deliver a full range of practical and cost-effective water and wastewater treatment processes. 

We can offer a full suite of engineering, procurement, fabrication, construction and project management services.  Our process expertise extends to all the essential water and wastewater treatment techniques.  

  • Coagulation and Flocculation
  • Nutrient removal
  • Organics removal
  • Aesthetic water quality
  • Sludge remediation
  • Asset protection and odour control
  • Disinfection/oxidation
  • Ultraviolet Disinfection
  • pH/alkalinity control
  • Filtration
  • Reverse Osmosis
  • Iron, Manganese and Arsenic Removal
  • Fluoridation

View our product range here