Food Allergy Management at IXOM Kings Park

Food Allergy Week highlights the impact of food allergies across Australia, where almost two million people are affected. Suppliers and manufacturers have a clear responsibility to reduce allergen risk through the way products are sourced, handled and processed.

At our IXOM Kings Park (Keith Harris) site, allergen management is built into every stage of the supply chain, supporting safer outcomes and greater confidence for our customers.

Starting at the Source

At our Kings Park (Keith Harris) site, we take allergen management seriously, with robust processes designed to prevent the unintentional presence of allergenic products within our manufacturing environment. Our R&D, Regulatory and QA teams carefully review each ingredient against established allergen profiles before being used in product formulation, ensuring every material is assessed for allergen risk before it enters the manufacturing site.

We also source and prioritise suppliers and materials with verified allergen information to support safe and consistent manufacturing outcomes. Procurement, R&D, Regulatory and QA work together to assess supplier and material risks, including the potential for cross-contamination, helping ensure that any material introduced does not compromise the site’s allergen status.

Our customers can be confident that we have effectively reduced the risk of introducing new or unmanaged allergens into production.

Incoming Materials and Verification

All ingredients undergo a risk-based assessment before arrival to confirm their allergen status. Where required, we implement targeted sampling plans and testing prior to approval so that every ingredient meets our allergen management requirements.

On arrival, ingredients and materials undergo further assessment for potential allergen risks, including the possibility of cross-contamination during transport and handling. This added level of review supports the integrity of our manufacturing processes and helps maintain consistent product safety.

We also support customer-specific allergen testing, providing an additional layer of assurance and reinforcing our commitment to quality and transparency, so our customers can have increased confidence in material integrity and product specifications.

Controlled Production

When production starts, IXOM Kings Park conducts assessment of allergen risk at every stage of the manufacturing process and applies targeted controls to manage each identified risk. Validation and verification activities are built into our systems to help ensure product allergen claims are consistently achieved and maintained.

Production runs are strategically planned to minimise allergen risk, with non-allergen and allergen-containing products manufactured in carefully controlled sequences to support safe and efficient operations.

Our cleaning processes go beyond standard washdowns. We use procedures that are validated to effectively reduce allergen residues from both direct and indirect food contact areas to acceptable levels. Before production resumes, additional testing and verification are completed to confirm cleaning effectiveness and provide an added layer of assurance.

These processes reduce cross-contact risk and enable more consistent product quality.

People and Practices

Systems are only as effective as the people behind them. IXOM Kings Park’s allergen management is driven by knowledgeable, vigilant teams. Our people are trained to identify allergen risks, follow strict hygiene controls, and adhere to robust workflows designed to prevent cross-contamination.

We keep the team accountable through ongoing allergen awareness training, continually strengthening capability and consistency so that our team can deliver reliable, repeatable processes that customers can depend on.

Storage and Handling

IXOM Kings Park maintains rigorous standards relating to segregation, clear identification and labelling of allergen containing materials. These controls extend across our site, safeguarding integrity and minimising cross-contamination risk during handling, storage and distribution.

Meeting Regulatory Requirements

Across Australia, New Zealand, Asia and beyond, we manage allergen information and compliance with precision and care. Our Quality, Regulatory, and Product teams work collaboratively to monitor regulatory standards and evolving customer expectations. reviewing and strengthening our systems accordingly. With an effective and consistent allergen management approach IXOM Kings Park is trusted by customers to support audit readiness and multi-market compliance.

An End-to-End System, Designed for Customer Confidence

Allergen management at IXOM Kings Park (Keith Harris) is part of a system in which each control works together to reduce risk and ensure consistency.

Our allergen risk reduction approach is designed to help customers maintain compliance across markets and protect their brands and consumers.

We’re proud of the dedication our IXOM Kings Park team brings every day, supporting safer, more reliable outcomes for our customers and the communities they serve.